Loyalty
A loyalty program customers spend like money
Points or money, spent in any amount at checkout and at the register, with an expiry date on every deposit.
Live
Loyalty The platform
Everything Shopwaive does, on one wallet.
Shopwaive gives customers, staff and B2B buyers a balance they spend in your store. Here is every product and every place it works, as it runs for merchants today.
Live todayConditions shown with each claim
Products
Four products, one balance.
Budgets
Several named budgets on one account
Each budget has its own amount, expiry date and PO number, and you download one month-end file by budget and PO.
LiveSwitched on in your settings
Budgets Wallets
One balance per customer
Spent in any amount, taken only when the order is paid, with the history of every change.
Live
Wallets and balances B2B
Wallets for the companies you sell to
A company's wallet is shared with its buyers through a customer segment and spent at B2B checkout.
LiveShopify PlusFeature charge
Company wallets Wallets and balances
One balance per customer, spent in any amount.
- Any amount, or all of it, in one press Live
- Taken only when Shopify marks the order paid Live
- An expiry date on each deposit Live
- Shown as points or as money, one display unit per store Live
- Give credit on any order, and apply the balance to draft orders taken by phone or in person Live
- Export every transaction Pro plan
- Shopify's native store credit shown beside the balance on the customer's profile in the Shopwaive app Live
- A Performance page in the Shopwaive app: accounts, deposits, redeemed, outstanding, orders and attributed revenue, for any time frame from today to all time Live
- A Generative AI page in the Shopwaive app: an AI assistant for chat and code LiveCheckout plan
Customer account · example
Your rewards
1,240 pts
Worth $12.40 at this store's rate of 100 points to $1.00
- Welcome bonus+200 ptsExpires 31 Dec 2026
- Review reward+500 ptsExpires 31 Jan 2027
- Order #1042+540 ptsExpires 30 Apr 2027
Each deposit keeps its own expiry date. Example amounts at this store's rate.
Checkout and storefront
Any amount, one press, at checkout.
The shopper presses Redeem and chooses how much to use. Nothing is applied on its own, and nothing leaves the balance until the order is paid.
- The Redeem block inside checkout Shopify PlusCheckout plan
- A gift code that can pay the whole order, taxes and shipping included, with nothing to type Shopify Plus
- Works beside your other discount codes when combinations are switched on Live
- The balance converted to the checkout currency at Shopify's rates Feature charge
- The amount applied shown under the Redeem block, in every currency and in points Live
- An Upsells block in checkout that suggests products to add Shopify PlusCheckout plan
- The balance and its history in an Account block for your theme, and on the profile page of new customer accounts Live
- The shopper presses Redeem and picks how much to use.
- The amount comes off the order total.
- Shopify marks the order paid. Only then does the balance go down.
- Staff add the customer to the cart and press the Account tile.
- The tile applies the balance up to the total due; a card pays the rest.
- The order is paid. Only then does the balance go down.
Step 1 of 3. Balance $48.20. Nothing has been taken.
Shopify POS
Seven tiles for your register.
Shopwaive adds seven Smart Grid tiles to Shopify POS. Staff add the customer to the cart and the Account tile applies the balance up to the total due; a card pays the rest. On a Budgets store the tile reads Budgets and opens the list of the buyer's budgets.
- AccountShows the customer's balance and applies it up to the total due. Budgets and loyalty points are redeemed here.
- RefundRefund or deposit any amount to a customer's balance.
- DebitTake an amount from a customer's balance.
- InvoiceNET 30 charge accounts for in-store customers.
- AdminUsed with invoicing to override a NET 30 limit.
- Redeem Gift CardsRedeem a balance as a gift code from the cart.
- Send Gift CardsCreate a gift card and send it by email.
NET 30 invoicing with the Invoice and Admin tiles carries the feature charge. While invoicing is on, Shopwaive's balance services are off for that store.
Shopify Flow
11 actions and 3 triggers in Shopify Flow.
Build your own rules on the triggers your store already has. Every Shopwaive action and trigger works on any paid plan. Shopwaive's own Flow emails come with the Checkout plan.
TriggerOrder paidShopify trigger
ConditionNo conditionFlow condition
ActionIncrement balanceShopwaive action
When an order is paid, Increment balance adds the amount you set to the customer's balance.
Actions Live
- Increment balanceAdd to a balance, or take from it with a negative amount.
- Set balanceSet a balance to an exact figure.
- Create discountCreate a discount code, and email it if you choose.
- Create gift codeCreate a gift code, and email it if you choose.
- Create segmentCreate a customer segment from a query and a name.
- Send emailEmail customers their balance with a link to redeem it.
- Send HTTP requestCall any web service and use its response.
- Earn commissionDeposit commission on eligible orders and sign-ups, once switched on in the app.
- Refund balanceReturn what a customer redeemed on an order.
- Void depositsCancel what an order or line item earned, after a refund or cancellation.
- Shopify store creditAdd or remove Shopify's native store credit.
Triggers Live
- Balance changeStarts a workflow when a customer's balance changes.
- Balance changes from orderStarts a workflow when an order changes a balance.
- HTTP POSTStarts a workflow when your own system posts to Shopwaive.
Companies
Wallets for the companies you sell to.
A company's wallet is shared with its buyers through a customer segment, and they spend it at checkout. Your exports show who placed each order and who funded it.
- Company wallets spent at B2B checkout Shopify PlusFeature charge
- A Flow action that creates the segment deciding who can spend Live
- The balance converted to the checkout currency at Shopify's rates Feature charge
- The balance applied to draft orders taken by phone or in person Live
- An Order API that creates Shopify orders with the balance applied, for headless stores Checkout plan
A buyer who belongs to more than one company account uses the first one that applies.
B2B checkout · exampleShopify Plus
Example Co. (a client company)
Company wallet
$4,800.00
The wallet's own currency. Buyers paying in another currency see it converted at Shopify's rates.
- LDL. Duarte, wallet holder
- ACA. Chen, buyer
- ROR. Okafor, buyer
| Order | Placed by | Funded by | Amount |
|---|---|---|---|
| #2207 | A. Chen | Company wallet | $640.00 |
| #2213 | R. Okafor | Company wallet | $212.50 |
| #2219 | A. Chen | Company wallet | $1,105.00 |
API
Plug the balance into the rest of your stack.
Your developers get a REST API, an Order API for headless stores, and keys they can create and revoke, on the Checkout plan.
REST API, Order API and keysWorks with
Where the balance already works.
Everything here is live today. Filter by where it works, or search.
Showing 15 of 15
Shopify Checkout
The Redeem block: any amount in one press, with the amount applied shown under it.
LiveShopify PlusTheme Account block
The balance and its history in a section of your theme.
LiveCustomer accounts
The balance on the profile page of new customer accounts.
LiveShopify POS
Seven Smart Grid tiles: redeem, refund, debit, invoice, admin and gift cards.
LiveAny plan with POSB2B checkout
Company wallets that buyers spend at B2B checkout.
LiveShopify PlusShopify Flow
11 Shopwaive actions and 3 triggers.
LiveAny paid planShopify store credit
A Flow action that adds to or takes from Shopify's native store credit.
LiveZapier
One trigger and four actions.
LiveShopify Admin
Give credit from any order, and apply the balance to draft orders.
LivePerformance
Accounts, deposits, redeemed, outstanding, orders and attributed revenue in the Shopwaive app, for any time frame from today to all time.
LiveGenerative AI
An AI assistant for chat and code in the Shopwaive app.
LiveCheckout planGift cards
Create gift codes in Flow, and send or redeem gift cards at the register.
LiveREST API
Customers, balances and actions, with keys you create and revoke.
LiveCheckout planOrder API
Shopify orders with the balance applied, for headless stores.
LiveCheckout planDocs for AI assistants
llms.txt and an MCP endpoint on both doc sites.
Live
Nothing matches.
Live today
What works today, and what it needs.
Every row is live for merchants today. The last column says what each one needs.
| Capability | Status | Condition |
|---|---|---|
| Loyalty balance in points or money | Live | Earning rules built in Shopify Flow |
| Budgets with PO numbers and a month-end file | Live | Switched on in your settings |
| Redeem block inside checkout | Live | Shopify Plus and the Checkout plan |
| Gift code that can pay the whole order | Live | Shopify Plus |
| Seven Shopify POS tiles | Live | Invoicing carries the feature charge |
| 11 Flow actions and 3 triggers | Live | Any paid Shopwaive plan |
| REST API and Order API | Live | Checkout plan |
| Webhooks | Not offered | Use the Shopwaive triggers in Shopify Flow |
| Docs for AI assistants | Live | llms.txt and an MCP endpoint on both doc sites |
Questions
About the platform.
What does Shopwaive add to a Shopify store?
A balance for each customer, staff member or B2B buyer that they spend in your store, in any amount. Loyalty, Budgets and company wallets all run on that balance, at checkout and in Shopify POS.
Which Shopify plan do I need?
The Shopify POS tiles work on any Shopify plan that includes Shopify POS. The one-press Redeem block inside checkout and the gift-code rail need Shopify Plus, because Shopify allows apps on the checkout's information, shipping and payment steps only on Shopify Plus.
When does a balance go down?
When Shopify marks the order as paid. An abandoned checkout or a cancelled sale takes nothing.
Do I need Shopify Flow?
No. Flow is optional. Its Shopwaive actions and triggers let you build your own rules, such as points on paid orders or a welcome balance, on any paid Shopwaive plan.
Put every reward on one wallet.
Install Shopwaive from the Shopify App Store and start a 7-day free trial, or book a demo and we will map your loyalty, Budgets and B2B needs to one wallet.